Terms & Conditions
We reserve the right to amend these terms and conditions. Any amendment will take effect as soon as they appear on the website. The use of this website signifies acceptance of these terms and conditions.
Information About Us
www.katealbandavies.com is a site operated by Kate Alban Davies Floral Design Ltd (we). We are registered in England and Wales under the company number 8661338. We are not VAT registered.
Troutbeck, Otford, Sevenoaks, Kent, TN14 5PH
The content of this site including design, text, graphics, logos, images and other materials are the copyright of Kate Alban Davies Floral Design Ltd. The copy of any material on this site for commercial use is prohibited without our permission.
We request a deposit payment of 20% of the agreed quotation price on confirmation of your order and payment of the balance 14 days prior to the event. Deposits are non-refundable. On confirming within 30 days of the event we request payment in full.
Changes to orders
Any changes in specifications made at your request will be invoiced separately or will be subject to a revised quote. We will accept changes to flowers ordered up to 14 days before the wedding or event date and before final payment has been made. We cannot guarantee we can accept any changes after that time, but will use our best endeavours to accommodate such requests.
Availability of Flowers and Foliage
We cannot guarantee the availability of flowers and foliage specified in the quote. We do our very best to source specified items but availability will depend on the seasonal conditions. We reserve the right to substitute flowers to the value of the order placed if your requested flower is not available.
Damages & Loss
Our prices include the rental of vases, props or dressing items. There will be a charge for any lost or damaged items.
We trust that you agree that any photographs of our flowers taken by us at your event or wedding may be displayed on our website or in other marketing material. In the event that individuals are pictured we will seek your consent to display the photographs.
Removal of Flowers from Venue
When we return to dismantle, we will remove any remaining flowers from the venue unless previously arranged otherwise.
Cancellation and Refunds
We require 14 days notice prior to the event for cancellations, deposits are non-refundable. In the event of cancellation within the non-cancellation period the entire fee will become due and payable.
Events beyond our control
We are not liable for any failure to perform or delay in performance of any of our obligations that is caused by events outside our reasonable control. Events outside our reasonable control include any act, event or accident beyond our reasonable control and include (without limitation) events such as strikes, civil commotion, riots, terrorist attacks (actual or threatened), fire, explosion, storm, flood or natural disaster.